Typical Applications
Example 1 - Integrated Customer Ordering Portal
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End User uses Ariba as a procurement system.
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Ariba automatically logs into a customer branded Datasite shop.
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End User selects products required and gets a live delivery price from the UPS servers.
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Datasite then 'punches out' order details to Ariba and does not process the order until a purchase order number is received back from Ariba.
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Once the order is received it is either processed on account or the card details are entered and processed via Authorize.net.
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Once the order has been paid, Datasite passes the details to customer Sage Account System.
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Datasite then gets the invoice details from Sage and passes the details to Ariba.
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Datasite also gets an upload of consignment note numbers from UPS.
Example 2 - Enquiry Generation
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eMarketing Manger generates website visitors or direct responses.
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Datasite SEO features create website visitors.
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Datamate Forms used to capture visitor details for the Datasite prospect database.
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Google Analytics code embedded in Datasite to better monitor interest.
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eMarketing manager also provides detailed campaign response.
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Saleschains used to make sure all enquires followed up.
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Telephone follow up's scheduled in Google Calendar.
Example 3 - B2B Customer Website
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B2B eCommerce site created to sell company products to customers & prospects.
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Postcode look up used to accurately and quickly get customer details.
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Netbanx used to process non account customer (also handles recurring payments).
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Paid orders shipped directly from data provided by Datasite.
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Consignment details passed directly to Business Post.
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Consignment Numbers and Tracking Details uploaded from Business Post.
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Invoice details passed to Sage Accounting.
Example 4 - Onsite Repair Services
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Datasite eCommerce markets and sells on-site repair services - all services are ordered via the website.
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Google Calendar is used to allow the customer to see availability and book dates online.
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Datasite Accounts is used to raise invoices and manage the accounts once work complete.
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Datamate forms are used for on-site staff and customers to add details of products repaired and measure customer service.
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eMarketing Manager is then used to remind people when maintenance due and promote other related services for customer equipment.
Example 5 - Flexible Communication Management
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we set up an Informant hosted IMAP Email Account for your company.
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An 0844/5 Number is allocated for fax2email and voicemail2email.
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Google Apps Account set up for calendar and document management which is linked to Informant Web Client.
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Informant is now available from anywhere to manage phone calls, faxes & emails.
Example 6 - Project Progress Tracking
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Orders collected in Quickbooks.
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Orders uploaded to Datasite
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Datasite creates online task lists required for order fulfilment.
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Task lists can be transferred to Google Calendar to help with production planning.
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Datasite displays project status reports.
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Relevant documents and emails received by Informant can then be saved against project in Datasite.
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Customers can view project status online to check on order progress.
Example 7 - Event Booking
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Google Calendar Embedded on a Website to allow user to select an event by date.
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Calendar linked to a Datasite eCommerce Website so can create order and get course delegate information.
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Datasite linked to RBS World Pay to take payment for the course.
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Paid orders then transferred to Datasite Accounts.
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Saleschain then created to automatically send out agenda, joining instructions and feedback forms.
To find out what else you could use your website for then please go to our Website Types Explained page.
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