VChat Powered by WhosOn (per user) WSP6
VChat is an all-in-one software solution for Live Web Statistics, Live Visitor Chat, Proactive Visitor Engaging, Prospect Detection, Live Web Analytics, Click To Call Back, Click Fraud Detection & Many Other Features...
VChat can be used by almost any business that has a website. It is fully integrated with datasite but can also be easily embedded into almost any other website. Visitors can request live chat sessions with operators without leaving your site or downloading anything.
VChat has been proven to help you get more sales & conversions, improve your customer support, help to improve website useability and get the best ROI from your on-line advertising. Features include
Real Time Web Visitor Tracking With Live Stats
You can track up to the second visitor activity on your web sites. You can instantly view information about key visitors. You can also monitor visitors filling in web forms or clicking links... and you can see when visitors leave your site in real time.
Proactively Engage Online Customers
You can send visitors proactive 'Invite' requests asking them if they need assistance.. VChat can even send automatic invites based on what the visitor has searched for or which pages they have viewed. You can also create Dynamic Invites for specific invitation types (special offers etc).
Live Chat & Callback Requests
VChat includes a full featured live chat server as standard, allowing you to easily add secure live chat functionality to your websites. Use live chat to enable your visitors to communicate with you as they browse. This can help to increase sales and conversions and improve customer support. Why not try Live Chat now. Also included is our popular click to call back for customers who do not want to use live chat or when one of your team is not available to respond
Customer & Prospect Tracking & Entry Alerts
VChat can also be setup to detect 'Prospects' and 'Customers' by watching which pages a visitor is requesting. You can run web analytics reports on the number of prospects and customers detected against criteria such as referrers and keywords.You are also able to set up entry alerts to inform you when people are arriving from a specific source such as Google Adwords or email campaign
Error Alerting
VChat will also inform you in real time of any page errors or other exceptions, and it can alert you of any click fraud activity and even send click fraud notices to visitors.
